General terms and conditions Vlot Experience BV, 1 May 2024

This is an English translation of our Dutch general terms and conditions. In case of any discrepancy, the Dutch version prevails.

The following general terms and conditions apply to the rental of e-kick scooters, e-scooters, e-choppers, boats and accessories by Vlot Experience BV. Vlot is a trade name of Vlot Experience BV in Goes, registered with the Dutch Chamber of Commerce under no.: 92995225.

Lessor means: Vlot;

A rental location is a location of Vlot or a third party where the rented item is collected at the start of the rental period and must be returned at the end of the rental period.

Renter means: the natural person or legal entity who enters into the rental agreement as renter, and the actual drivers of the vehicle;

The rented item means: all means of transport of Vlot and all accessories as stated on the rental agreement;

Article 1: The renter declares that all persons in the group he/she has booked have taken note of these General Rental Terms for the rented vehicle, which will be presented for signature at the time of rental. Riding the e-scooter is only permitted for persons aged 18 or over who hold a valid moped certificate or a valid Dutch driving licence for 1 year or longer and who have not been disqualified from driving in the past 5 years. The e-kickbike may be ridden by persons aged 16 or over;

Article 2: The renter is deemed to have received the rented item in good condition and to check it before departure. The lessor is deemed to have delivered the rented item in good condition. If technical problems occur during the ride, the renter is expected to contact the lessor as soon as possible. The lessor will provide replacement transport, if available;

Article 3: The renter must comply with the applicable laws and traffic rules at all times, undertakes to use only paved roads and asphalted cycle paths, and must always handle the rented item responsibly. It is prohibited to ride off or against kerbs, or to use alcohol, drugs and/or medication (which may affect driving ability) before or during the rental period;

Article 4: The renter must have paid the full amount of the agreement before the start of the rental.

Article 5: The rented item has third-party liability insurance, with the exception of the bikes, which fall entirely under the renter’s liability insurance. The excess per incident is € 1,000 for the e-scooter and boat and € 500 for the kick scooter. The renter is fully liable for all damage caused by him/her. All damage (including theft) to the rented item or other property of the lessor, however caused, inflicted or arising, regardless of whether it results from the fault of the renter or third parties, is at the renter’s expense. The renter shall immediately reimburse the resulting repair costs and replacement costs, including those of damaged parts. If the total damage is not paid immediately, not only the cost of the damage but also all recovery costs, such as consequential damage, will be charged to the renter.

Article 7: When parking, the renter or driver must remove the key from the ignition, take along any accessories that are not permanently attached to the vehicle, and lock it with the lock provided. The renter is responsible and liable for parking the vehicle correctly and securing it properly to a fixed object (for example a lamp post). The vehicles may never be left unattended or unsupervised;

Article 8: The renter is liable for damage resulting from theft as well as all other damage, of whatever nature and however caused, inflicted on or arising to the rented item, regardless of whether this results from the fault of the renter or third parties. In the event of damage, the lessor must always be informed and a damage report must be completed on the spot. In the event of theft or loss, the renter is liable for the replacement value of the rented item, not including loss of rental income. The renter shall reimburse the lessor for the resulting costs of repair and/or replacement, including those of damaged parts. Pending the final compensation after assessment, the excess as stated in Article 5 will be charged in advance and must be paid on the spot. After assessment or repair, the total amount of damage will be invoiced and must be paid by return. If the total damage is not paid immediately, not only the cost of the damage but also (extrajudicial) collection costs, interest and any resulting legal costs will be charged by the lessor;

Article 9: The vehicles are rented at the renter’s own risk. The lessor is not liable for any form of compensation for damage arising during the rental period to the renter, third parties and/or goods. Traffic offences and the resulting costs are for the renter’s account, will be charged and must be paid by return;

Article 10: The renter is not permitted to make the rented item available to third parties for use or sublet it, or to transfer the rental rights in whole or in part to third parties;

Article 11: In the event of early return, the full rental price remains payable. If the agreed rental period is exceeded, a surcharge applies that must be paid immediately. If the rented item is not returned to the lessor within the maximum agreed period, the renter owes the lessor a penalty of € 150 for each day the rented item is returned late, without any notice of default being required. The rented item may be returned up to a time agreed in advance at the latest;

Article 12: The lessor is entitled at all times to take back the rented item in the event of suspected misuse, without refund of the rental amount;

Article 13: The lessor has the right to cancel under certain weather conditions, at no cost to either party, if safety is at risk, at the lessor’s discretion;

Article 14: Cancellation is possible up to 24 hours before the booked rental date(s) if the Carefree Riding package has been taken. Without this package, the renter is obliged to pay 100% of the total rental price. A change in the number of participants (up to 20%) can be submitted in writing up to 2 days before the booked rental date(s) at no extra cost. The lessor is entitled at all times, without stating reasons, to suspend or cancel the rental agreement with immediate effect;

Article 15: Dutch law applies to our General Rental Terms and rental agreements.